All services

We invite you to discover the most profitable way to book airline tickets!

Enjoy amazing vacation savings on tickets!

FLYONE Club FLYONE Club+ Family Club Family Club+
Are you planning a trip alone or with a companion?

Up to 2 passengers can get a discount with FLYONE Club
Are you planning a trip alone or with a companion?

Up to 2 passengers can get a discount with FLYONE Club +
Are you planning a trip alone or with a companion?

Up to 4 passengers can get a discount With FLYONE Family Club
Are you planning a trip alone or with a companion?

Up to 6 passengers can get a discount With FLYONE Family Club +
Save up to 9 EUR on each ticket Save up to 9 EUR on a flight ticket and enjoy an additional 2 EUR* discount on baggage and other services

* for services over 5 EUR
Save up to 9 EUR on a flight ticket and enjoy an additional 2 EUR* discount on baggage and other services

* for services over 5 EUR
Save up to 9 EUR on a flight ticket and enjoy an additional 2 EUR* discount on baggage and other services

* for services over 5 EUR
Add 35 EUR now and enjoy special promotional offers a whole year Add 45 EUR now and enjoy special promotional offers a whole year Add 65 EUR now and enjoy special promotional offers a whole year Add 85 EUR now and enjoy special promotional offers a whole year
Terms and Conditions FLYONE CLUB
A wide range of sandwiches, soft drinks and hot drinks are available on board for all our flights. We are glad to offer our Pre-order Meal Service. 

Choose one of the 3 menus and enjoy your special menu on the board.
  • 2nd bag of up to 10 kg and 50 x 40 x 25 cm on board of the aircraft;
Choose the seat and enjoy the trip.

Get the boarding pass in advance and choose the seat you like 30 days before the flight.
You don't have the opportunity to check-in online or from your mobile app? Choose the service and check-in at the airport.

Airport check-in is available 3 hours before the scheduled departure and closes 1 hour before the flight.
Complete your personal data while booking and we will take care of everything.

Select the service and receive the boarding pass automatically up to 24 hours and not later than 4 hours before the flight.
You don't have the opportunity to check-in online?
Choose the service and check-in at the airport.

Per passenger, per flight

Service cost – 36-40 EUR per flight.
Are you late at the airport and do not have enough time to check-in?
We can offer our help. Our representatives can reopen check-in for a fee.

Per passenger, per flight

Service cost – 70 EUR per flight.
If you do not have the printed boarding pass on the A4 sheet or in a digital format, you can choose to print the boarding pass at the airport.

Per passenger, per flight

Service cost – 5 EUR per flight.
Find out first! In case of schedule changes the passengers will be informed firstly according to the contact details (email/phone number) from the reservation.

Please provide correct contact details and the availability to be contacted any time in order to take the full advantage of the service.
Select baggage guarantee and which will be insured in case of damage or loss. Maximum ammount of guarantee is 600 eur.

Baggage Damage: payment compensation related to the expenses incurred for the damage repair or 10 EUR per 1 kg.

Lost Baggage: 20 EUR per 1 kg.
There is no need to wait in long queues!
With baggage priority service your baggage will arrive first on the baggage carousel.
Delayed flight or cancelled flight?
You get a reward up to 100 EUR.

Delayed flight: payment compensation of 15 EUR per hour starting with the sixth hour of delay.

Cancelled flight: payment of documented expenses during the period of delay for hotel accommodation within the limits of 70 EUR and documented expenses for meals up to 23 EUR during the delay period.
Have you changed your travel plans?

Change the flight date without paying penalties before the flight with the Change Flex service.

Change FLEX is available if flight itinerary is not reversed.

* The service is available only if you keep the original itinerary and includes only one change.

* If you have booked any additional services, they will not be transferred to your new flight.

* The fare difference between the original and the new booking has to be paid additionally.

Need more time to decide?
With the Lock Fare service you can block the fare and we can hold it from 48 hours up to 6 days before the scheduled flight departure.
Not sure who are you going to travel with?
Book now and add the name later. Make sure you complete this information no later than 4 hours before your departure time.
Have your travel plans changed? 

No need to worry. Access MyBookings and change the passenger name from the booking.

Service cost – 70 EUR

*The name correction/change cannot be applied to a partially used ticket.
Are you looking for a special gift?

You can choose one of the gift vouchers and the person who gets it will have the possibility to choose the best holiday destination.
Flight details by SMS.

Get the flight details directly to your phone.
An extra seat in the aircraft (EXST) can be requested in order to meet passenger needs.

The ticket for an additional seat (EXST) consists of 100% of the applicable fare + AD fee and needs to be issued same time as passenger’s ticket issuance (only after Carrier’s approval). 

Online booking is not allowed for additional seats (EXST). Extra seats should be requested by company’s authorized agencies or representatives. Web check-in is not possible for the passenger with EXST.

For safety reasons passengers with extra seats cannot travel next to emergency exists.
Are you travelling with your baby? You can travel with the baby trolley.

The service is free for children up to 2 years.

* For children older than 2 years, Stroller fee will apply. 
Do you want to book a ticket or to add additional services via phone?

For any information you can contact our Call Center.

Service cost – 10 EUR per information
The administration fee is applied for each issued ticket.

Per passenger, per flight

Service cost – 15 EUR per flight.
This service involves reducing the time for boarding and check-in for the flight.

All the advantages of the service are:
  • priority check-in;
  • priority boarding on the aircraft;
  • transportation to the aircraft by minibus for flights departing from Chisinau.