Gift Voucher - Terms and Conditions

TERMS AND CONDITIONS OF THE FLYONE VOUCHER

The FLYONE voucher can be used to book flights.

  1. Definitions

    Passenger: the person who uses FLYONE air transport services and whose name appears as a passenger during the booking process.

    Client: the passenger or any other person purchasing the FLYONE voucher.

  2. FLYONE voucher amounts

    Vouchers are available for EUR 50, EUR 100, EUR 150, EUR 200, EUR 250, EUR 300, EUR 350, EUR 400, EUR 450, and EUR 500.

  3. Flights that can be purchased with FLYONE vouchers

    FLYONE vouchers can be used to purchase tickets on any scheduled flight operated by FLYONE. FLYONE vouchers can only be used on the flyone.eu website.

  4. Purchase and use of FLYONE vouchers
    1. Vouchers can be purchased for different occasions:

      • Gift Voucher
      • Anniversary Voucher
      • Special Day Voucher
    2. When purchasing a voucher, the Client shall provide the name of the person to whom he/she wishes to give the voucher.
    3. FLYONE vouchers can be used to pay for FLYONE flights (including mandatory taxes, fees and charges) as well as additional services purchased together with the booked flight ticket (only at the time of booking) and which are available during the booking process (such as: baby fee, priority boarding, extra legroom, luggage fees).
    4. The FLYONE voucher cannot be used for the purchase of services that do not appear in the booking process.
    5. If the value of the FLYONE voucher does not cover the total cost of the flight and added services (if any), you must make an additional payment using a bank card. If the value of the voucher exceeds the total cost of the flight and added services, the remaining amount can be used for the next flight. The voucher is valid until the amount is fully spent.
    6. It is possible to use the FLYONE voucher for bookings made in a different currency than the one specified on the FLYONE voucher. The price of the flight tickets and services selected will be converted into the currency chosen for the payment to be made during the booking at the exchange rate used by FLYONE at the time of booking.
  5. Validity of vouchers
    1. FLYONE vouchers can be used until the amount is fully spent. The trip must be made within 12 months of the purchase of the voucher. Otherwise, after this period, the voucher will no longer be valid. The validity of FLYONE vouchers cannot be extended. FLYONE vouchers are non-refundable and cannot be modified.
  6. Miscellaneous
    1. Flyone prohibits the offering of vouchers for commercial purposes, in particular at auctions or by other means.
    2. The Client agrees to the terms of these Rules.
    3. FLYONE reserves the right to change these terms and conditions at any time without prior notice. FLYONE will inform all Passengers of such changes via the website (flyone.eu)
    4. FLYONE is not liable for damages caused by the improper use of the voucher, its loss or disclosure by anyone other than the Client and/or Passenger
    5. This contract shall be drafted and implemented according to the laws of the Republic of Moldova